Salesforce CPQ-201 : Salesforce CPQ Admin Essentials for New Administrators Exam Dumps

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Latest 2023 Updated Salesforce Salesforce CPQ Admin Essentials for New Administrators Syllabus
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Exam Number : CPQ-201
Exam Name : Salesforce CPQ Admin Essentials for New Administrators
Vendor Name : Salesforce
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CPQ-201 Exam Format | CPQ-201 Course Contents | CPQ-201 Course Outline | CPQ-201 Exam Syllabus | CPQ-201 Exam Objectives

Exam Specification: CPQ-201 Salesforce CPQ Admin Essentials for New Administrators

Exam Name: CPQ-201 Salesforce CPQ Admin Essentials for New Administrators
Exam Code: CPQ-201
Exam Duration: 90 minutes
Passing Score: 65%
Exam Format: Multiple-choice
Exam Delivery: Proctored online or at a testing center

Course Outline:

1. Introduction to Salesforce CPQ
- Overview of Salesforce CPQ and its benefits
- Key features and capabilities of Salesforce CPQ
- Introduction to the CPQ administration interface

2. Product Setup and Configuration
- Creating and managing products in Salesforce CPQ
- Configuring pricing rules and discount schedules
- Defining product bundles and options

3. Pricing and Quote Creation
- Managing price lists and price books
- Creating and customizing quote templates
- Configuring quote line editors and quote line fields

4. Quote Calculation and Pricing
- Understanding quote calculation and pricing methods
- Configuring price rules and pricing strategies
- Implementing pricing and discounting formulas

5. Quote Document Generation and Delivery
- Generating and customizing quote documents
- Configuring document templates and merge fields
- Emailing and delivering quotes to customers

6. Contract Management and Renewals
- Setting up contract management in Salesforce CPQ
- Configuring contract templates and terms
- Managing contract renewals and amendments

7. Reporting and Analytics
- Utilizing standard and custom reports in Salesforce CPQ
- Analyzing sales and quoting performance
- Monitoring key metrics and generating dashboards

Exam Objectives:

1. Understand the fundamentals and benefits of Salesforce CPQ.
2. Configure and manage products in Salesforce CPQ.
3. Set up pricing rules and discount schedules.
4. Create and customize quotes using Salesforce CPQ.
5. Calculate and apply pricing and discounts accurately.
6. Generate and deliver quote documents to customers.
7. Manage contracts and renewals in Salesforce CPQ.
8. Utilize reporting and analytics features in Salesforce CPQ.

Exam Syllabus:

Section 1: Introduction to Salesforce CPQ (10%)
- Overview of Salesforce CPQ and its benefits
- Key features and capabilities of Salesforce CPQ
- CPQ administration interface overview

Section 2: Product Setup and Configuration (20%)
- Creating and managing products in Salesforce CPQ
- Configuring pricing rules and discount schedules
- Defining product bundles and options

Section 3: Pricing and Quote Creation (15%)
- Managing price lists and price books
- Creating and customizing quote templates
- Configuring quote line editors and fields

Section 4: Quote Calculation and Pricing (20%)
- Quote calculation and pricing methods
- Configuring price rules and pricing strategies
- Implementing pricing and discounting formulas

Section 5: Quote Document Generation and Delivery (15%)
- Generating and customizing quote documents
- Configuring document templates and merge fields
- Emailing and delivering quotes to customers

Section 6: Contract Management and Renewals (10%)
- Setting up contract management in Salesforce CPQ
- Configuring contract templates and terms
- Managing contract renewals and amendments

Section 7: Reporting and Analytics (10%)
- Utilizing standard and custom reports in Salesforce CPQ
- Analyzing sales and quoting performance
- Monitoring key metrics and generating dashboards

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Salesforce for techniques

How To Make Digital Transformation Work For Your Small Business

By Rieva Lesonsky

Digitally transforming your company is not a short-term commitment.

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Digital transformation is a hot topic today, but what does it mean for small businesses? Eric Lamarre, Kate Smaje, and Rodney Zemmel, senior partners from global management consulting firm McKinsey, have a book coming out in June that addresses how companies “can build and flex their muscle by leveraging the power of AI, enhancing customer experience, and driving profitability through an ever-evolving process of transformation.”

They were recently interviewed for McKinsey’s “Author Talks” series. And while much of what they address is aimed at big businesses, there is a lot small business owners can learn about “harnessing the power of digital transformation.”

Smaje says they wrote the book after seeing their clients “struggle with what it really takes to make a digital transformation work” because the “‘how’ of it is really hard.”

AI’s role in digital transformation

Zemmel told “Author Talks” that everyone is talking about generative AI right now, and businesses need to think about how they’re “going to get value from it…and capture that value for your business.”

That advice applies to small businesses too. It’s crucial to figure out what AI can do for your business and not worry about how others use it. Of course, you need to monitor your competitors’ activities and understand your industry’s best practices. But you need to deploy AI in a way that makes sense for your business—and no, that doesn’t mean firing your staff and replacing them with AI tools. Smaje says you’ve “got to think about where the human is in the loop of this in a much more fundamental way.”

And like any marketing technique you deploy, Zemmel says you must measure, adopt, and scale your AI practices.

Digital transformation is an ongoing process

Digitally transforming your company is not a short-term commitment. As Smaje says, “One thing that annoys me about the term digital transformation is it has this connotation that at some point, I am done. [But] I don’t think you’re ever done. This is a journey; it’s a muscle you’re constantly building to get better.”

Business leaders need to be technology leaders

To truly transform your company, Zemmel says technology needs to be “fully embedded” in your business and that “business leaders need to be technology leaders.”

He distinguishes between companies with an “old IT culture” and a new digital one. Businesses, he explains, need to create a “digital culture” with a key focus on being digital, not doing digital.

“Doing new things”

When asked what the most important part of a digital and AI transformation is, Zemmel says businesses should focus on “where the money is and how you’re going to reimagine the business to really create value.” It’s not, he says, about “taking a bunch of processes and doing them better.” Instead, you should think, “Here’s how we’re going to, as a business, make more money by doing new things.”

But that’s not enough, according to Smaje, who says, “Even if you know where the value is, [it doesn’t] matter unless you actually have a way of delivering it.” She says everyone is spending “so much time on the what: ‘What is it we’re going to do,’ they miss the fact that somebody ultimately has to use that technology.”

In a separate article for McKinsey, the three senior partners wrote, “Digital is not a destination; it’s a permanent state of operating based on learning and adapting faster than the competition. But that can happen only if CEOs act as digital guardians of their business’s transformation.”

How your small business can be digital

That may sound easy for the big businesses McKinsey typically serves, but small businesses also need to become digital companies. In a blog on its site, Salesforce acknowledges that “with the demands of small business ownership, you may be wondering if you have the capacity to take on a digital transformation.” But it adds that optimizing your digital presence “is not as daunting as you may think” and is essential for small businesses to reach customers and foster growth.

According to a Small Business Digital Transformation survey, small businesses engaged in digital transformation saw eight times the revenue growth of those without digital efforts.

Before going digital, it’s essential to understand exactly what a digital transformation means. Salesforce explains:

Digitization was “the shift from analog to digital, such as converting paper records into digital scans.”

Digitalization introduced “new, efficient tools into older business models,” such as “introducing record-keeping software into your business.”

Digital transformation is “harnessing technology to disrupt your business model, reimagine your company image, and appeal to customers.”

Driving digital transformation in your small business

If you’re ready to embark upon a digital transformation, here are some tips from Salesforce:

Think about your company. What could be going better? Do an internal exam of your biggest gaps and where you want to see change. And make sure you involve everyone in the company in the exam. There are plenty of free exam tools you can find online to “help you identify your current level of digitization, compare your digital maturity to your peers, and discover any potential for improvement.”

Prioritize your plan. After the exam, discuss the biggest challenges your company faces with your team and how technology can help solve them. It could be as simple as adding a chat tool to your site to improve customer service.

Analyze your data. According to Salesforce, data analytics is “the practice of examining large and diverse sets of data from different sources to get insights that help in decision-making for your company." For a small business, that data might come from a website, a Facebook page or Instagram account, an email campaign, or even your sales receipts.

Data analysis helps you understand how customers find you, what they do or don’t buy, how and when they shop, what device they shop from, etc. Then you can identify customer patterns and customize your marketing and sales practices to fit them. For example, if you know when your customers shop online, you can grab their attention by slotting social media to post at that time.

Consider outside help. Does this still sound like it’s too much for you to handle? Consider hiring a consultant to help you review and understand the data, or make sure you invest in the right technology.

Small businesses have an edge on remote work. Here's how they do it.

No result found, try new keyword!A new study finds many small businesses are forging ahead on remote work and reaping the benefits of doing so.

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