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Exam Number : Google-PDE
Exam Name : Professional Data Engineer on Google Cloud Platform
Vendor Name : Google
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A Professional Data Engineer enables data-driven decision making by collecting, transforming, and publishing data. A Data Engineer should be able to design, build, operationalize, secure, and monitor data processing systems with a particular emphasis on security and compliance; scalability and efficiency; reliability and fidelity; and flexibility and portability. A Data Engineer should also be able to leverage, deploy, and continuously train pre-existing machine learning models.



The Professional Data Engineer exam assesses your ability to:

- Design data processing systems

- Build and operationalize data processing systems

- Operationalize machine learning models

- Ensure solution quality



1. Designing data processing systems

1.1 Selecting the appropriate storage technologies. Considerations include:

- Mapping storage systems to business requirements

- Data modeling

- Tradeoffs involving latency, throughput, transactions

- Distributed systems

- Schema design



1.2 Designing data pipelines. Considerations include:

- Data publishing and visualization (e.g., BigQuery)

- Batch and streaming data (e.g., Cloud Dataflow, Cloud Dataproc, Apache Beam, Apache Spark and Hadoop ecosystem, Cloud Pub/Sub, Apache Kafka)

- Online (interactive) vs. batch predictions

- Job automation and orchestration (e.g., Cloud Composer)



1.3 Designing a data processing solution. Considerations include:

- Choice of infrastructure

- System availability and fault tolerance

- Use of distributed systems

- Capacity planning

- Hybrid cloud and edge computing

- Architecture options (e.g., message brokers, message queues, middleware, service-oriented architecture, serverless functions)

- At least once, in-order, and exactly once, etc., event processing



1.4 Migrating data warehousing and data processing. Considerations include:

- Awareness of current state and how to migrate a design to a future state

- Migrating from on-premises to cloud (Data Transfer Service, Transfer Appliance, Cloud Networking)

- Validating a migration



2. Building and operationalizing data processing systems

2.1 Building and operationalizing storage systems. Considerations include:

- Effective use of managed services (Cloud Bigtable, Cloud Spanner, Cloud SQL, BigQuery, Cloud Storage, Cloud Datastore, Cloud Memorystore)

- Storage costs and performance

- Lifecycle management of data



2.2 Building and operationalizing pipelines. Considerations include:

- Data cleansing

- Batch and streaming

- Transformation

- Data acquisition and import

- Integrating with new data sources



2.3 Building and operationalizing processing infrastructure. Considerations include:

- Provisioning resources

- Monitoring pipelines

- Adjusting pipelines

- Testing and quality control



3. Operationalizing machine learning models

3.1 Leveraging pre-built ML models as a service. Considerations include:

- ML APIs (e.g., Vision API, Speech API)

- Customizing ML APIs (e.g., AutoML Vision, Auto ML text)

- Conversational experiences (e.g., Dialogflow)



3.2 Deploying an ML pipeline. Considerations include:

- Ingesting appropriate data

- Retraining of machine learning models (Cloud Machine Learning Engine, BigQuery ML, Kubeflow, Spark ML)

- Continuous evaluation



3.3 Choosing the appropriate training and serving infrastructure. Considerations include:

- Distributed vs. single machine

- Use of edge compute

- Hardware accelerators (e.g., GPU, TPU)



3.4 Measuring, monitoring, and troubleshooting machine learning models. Considerations include:

- Machine learning terminology (e.g., features, labels, models, regression, classification, recommendation, supervised and unsupervised learning, evaluation metrics)

- Impact of dependencies of machine learning models

- Common sources of error (e.g., assumptions about data)



4. Ensuring solution quality

4.1 Designing for security and compliance. Considerations include:

- Identity and access management (e.g., Cloud IAM)

- Data security (encryption, key management)

- Ensuring privacy (e.g., Data Loss Prevention API)

- Legal compliance (e.g., Health Insurance Portability and Accountability Act (HIPAA), Children's Online Privacy Protection Act (COPPA), FedRAMP, General Data Protection Regulation (GDPR))



4.2 Ensuring scalability and efficiency. Considerations include:

- Building and running test suites

- Pipeline monitoring (e.g., Stackdriver)

- Assessing, troubleshooting, and improving data representations and data processing infrastructure

- Resizing and autoscaling resources



4.3 Ensuring reliability and fidelity. Considerations include:

- Performing data preparation and quality control (e.g., Cloud Dataprep)

- Verification and monitoring

- Planning, executing, and stress testing data recovery (fault tolerance, rerunning failed jobs, performing retrospective re-analysis)

- Choosing between ACID, idempotent, eventually consistent requirements



4.4 Ensuring flexibility and portability. Considerations include:

- Mapping to current and future business requirements

- Designing for data and application portability (e.g., multi-cloud, data residency requirements)

- Data staging, cataloging, and discovery



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The ChatGPT-Fueled AI Gold Rush: How Solution Providers Are Cashing In

Software News Dylan Martin June 12, 2023, 10:00 AM EDT

Some forward-thinking solution providers have spent years building artificial intelligence practices, and today their bets are paying off as businesses rush to figure out how to take advantage of generative AI.

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When Asif Hasan and his colleagues ditched well-paying jobs in 2013 to start a new company that builds artificial intelligence solutions for enterprises, they assumed fast growth would quickly follow.

They had seen the promise of AI in research that demonstrated the real-world feasibility of deep learning, a complex but powerful machine learning method that mimics the way the brain absorbs information and now serves as the foundation for many AI applications today.

Hasan also knew that there was “space in the market for a new type of solution provider that brings these capabilities to the enterprise” from challenges he experienced trying to find outsourced data science talent when he was director of business analytics at Philips Healthcare.

The problem was the market wasn’t quite ready when Hasan and his three co-founders started Quantiphi. Business was slower than expected in the first few years, and the Marlborough, Mass.-based company mostly got by on AI proofs of concept while doing larger work around advanced analytics and data science.

“We were obviously, in hindsight, quite early because the first three years for us were very, very difficult,” said Hasan. But instead of second-guessing themselves, Hasan and his team stayed patient. They believed the time would come when Quantiphi’s AI services would surge in demand, and in due time they were right.

Ten years after its founding, Quantiphi boasts a workforce of nearly 4,000 people, and the “AI-first digital engineering company” has racked up 2,500 projects with 350 customers in nine industries, including a handful of large-scale AI engagements each worth around $10 million a year. This has helped fuel a compound annual growth rate of 85 percent for the past three years.

“Eventually the momentum kicked in, and then we were off to the races,” Hasan said.

While AI technologies are fueling new features in myriad software applications and cloud services for the channel to resell, manage and provide services around, solution providers like Quantiphi are seizing on a profit-rich opportunity at the literal ground floor: the fast-growing need for infrastructure and services underpinning AI applications and features.

This group of solution providers, which ranges from newer companies like Quantiphi to storied companies like World Wide Technology, have spent the past several years building AI practices. Now they stand to benefit from what IDC estimates could be a $154 billion market for AI-centric systems this year. The market, which includes hardware, software and services, has the potential to grow, on average, 27 percent for the next three years, according to the research firm.

“We do feel that this is going to accelerate, and it’s going to accelerate in a significant way,” Hasan said.

For Quantiphi, most of its growth came before ChatGPT, a chatbot powered by a large language AI model, entered the picture last fall. ChatGPT sent shockwaves through the tech industry with its ability to understand complex prompts and respond with an array of detailed answers—from blog posts on a variety of subjects to software code for web browsers and other kinds of applications—all offered with the caveat that it could potentially impart inaccurate or biased information.

Nevertheless, enterprises are now rushing to figure out how to take advantage of generative AI, a broad category of AI models that includes ChatGPT and renders new content of different forms, including text, images and video, using large data sets. The trend has already invaded new features of major software staples like Microsoft 365 and a bevy of cybersecurity offerings.

“What ChatGPT has done is given a lot of people in a lot of different scenarios the first glimpse of what a generative AI system could look like. It’s impressed a lot of people. It’s left a lot of people unsettled. … But everyone is intrigued by it,” Hasan said.

Now Hasan is trying to keep up with the new interest sparked by generative AI. For the past few months, he’s been holding up to three executive briefings a day to answer a surge of customer questions and discuss new projects around the technology.

“We are seeing at the top of the funnel interest levels at a scale we have never ever seen before in the last 10 years,” Hasan said.

Generative AI: A Wild West Of Services And Products

Tim Brooks, managing director of data strategy and AI solutions at St. Louis, Mo.-based WWT, said enterprises used to spend much of their time thinking about what kind of infrastructure they needed to power AI applications.

But now that AI infrastructure has become ubiquitous, Brooks has noticed that customers of the solution provider juggernaut have turned their focus to much finer details of AI projects, such as data governance, model risk management and other issues that can play a role in a project’s success.

“I would say five years ago that rarely came up. Now that comes up in every conversation,” said Brooks. This is especially important now that many enterprises are trying to figure out their own generative AI strategies and what they need to build custom applications that leverage proprietary information since there are risks in sharing data with consumer-facing applications like ChatGPT.

“If you don’t control that model, how would that information be leveraged to provide an answer to another party when they make a prompt into an outsourced model because that’s an API call? That’s a concern that has come up time and again with CIOs and CISOs that we’ve spoken to,” Brooks said. The issue with building a large language model from scratch that is like ChatGPT but protects proprietary data is that development can cost up to $100 million, according to Brooks.

Fortunately, a middle ground has already emerged for enterprises: Large vendors like Amazon Web Services, Google Cloud, Microsoft Azure and Nvidia are now offering pretrained models, among other kinds of building blocks, that solution providers can use to develop custom generative AI solutions for customers.

To Brooks, it’s a major opportunity that will require a diverse range of skills to ensure custom applications are pulling from the right data sets and providing the right kind of responses.

“It is something where we’ve had to really use our experience in security, data governance and data science as well as leverage our relationships with OEMs,” he said.

But the generative AI opportunities in the channel don’t have to end with the development and management of applications. For New York-based global consulting giant Deloitte, there is also an opportunity to advise customers on best practices for ensuring their employees can take advantage of these disruptive tools.

“How do they relearn that new way of doing things and ensure that they are working with the technology? A lot of the benefit of generative AI is about augmenting human capability and advancing it. So that also requires humans to relearn the way they do things,” said Gopal Srinivasan, a longtime Deloitte executive who leads the firm’s generative AI efforts with Google Cloud .

Meanwhile, one solution provider that has already seen the promise of generative AI in action for enterprises is Los Angeles-based SADA Systems.

The situation: A 3-D manufacturing company was dealing with low utilization of its laser-cutting product among customers, so it wanted to use a text-to-image model to kickstart the creative process for users and give them a quick way to make designs.

Miles Ward, CTO at SADA, said the company provided guidance and, after the design generation tool went live, the laser-cutter vendor saw a 50-fold increase in usage the following week.

“This stuff can become easy enough and magical enough that you’re unlocking a very different behavior from customers where they’re doing it because it’s awesome, not because they have to or they think it’s the most efficient thing to do,” he said.

It’s emblematic of the large opportunity Ward sees in generative AI: allowing companies to unlock productivity and new experiences. But he also sees a challenge: Innovation is happening so fast in the generative AI space that it may take some time for customers to settle on a solution.

“I think it’s difficult for customers to say, ‘Yeah, totally. I definitely want to pay for you to have a team full of people doing exactly this one thing, which I can write the [statement of work contract] for now and commit to the outcomes for now,’ when the whole tool platform is in upheaval, and there may very likely be a more efficient approach available in the next weeks,” he said.

Building On The Shoulders Of Cloud Giants

For Hasan, what helped boost Quantiphi’s business in the mid- 2010s after its slow start are two things that have benefited the broader AI market.

Around the time the TensorFlow and PyTorch open-source frameworks were released to make it easier for developers to build machine learning models, cloud service providers such as AWS, Google Cloud and Microsoft Azure made big expansions with compute instances powered by graphics processing units (GPUs) that were finetuned to train models—a key aspect of developing AI applications—much faster than central processing units (CPUs).

Over time, these cloud service providers have added a variety of offerings that aid with the development and management of AI applications, such as AWS’ SageMaker Studio integrated development environment and Google Cloud’s Vertex AI machine learning platform, which Hasan said serve as crucial building blocks for Quantiphi’s proprietary solutions.

“What we’ve done is on top of some of the cloud platform solutions that exist, we have built our own layer of IP that enables customers to seamlessly on-board to a cloud technology,” he said.

Quantiphi offers these solutions under the banner of “platformenabled technology services,” with revenue typically split between application development and the integration of the underlying infrastructure, including cloud instances, data lakes and a machine learning operations platform.

But before any development begins, Quantiphi starts by helping customers understand how AI can help them solve problems and what resources are needed.

“What we’re able to do is we’re able to go into organizations, help them envision what their value chain can look like if they look at it with an AI-first lens, and from there we can help them understand what are the interesting use cases,” Hasan said.

With one customer, a large health-care organization, Quantiphi got started by developing a proof of concept for an AI-assisted radiology application that detects a rare lung disease.

After impressing the customer with the pilot’s results, the relationship evolved into Quantiphi developing what Hasan called a “head-to-toe AI-assisted radiology platform.”

This platform allowed the organization to introduce a new digital diagnostics platform. In turn, Quantiphi is now making somewhere in the range of $10 million annually from the customer.

“The pattern that we’ve seen is if you’re helping organizations grow their business and add new lines to their revenue, this is scaled well or there’s a meaningful reduction in costs,” Hasan said.

‘We All Revolve Around Nvidia’

For solution providers excelling in the AI space, there’s one vendor that is often at the center of the infrastructure and services that make applications possible: Nvidia.

“Whatever Nvidia wants to do is essentially going to be the rules, no matter who you are in the ecosystem: OEMs, networking partners, storage partners, MLOps software partners,” said Andy Lin, CTO at Houston-based Mark III Systems. “We all revolve around Nvidia, and I think if you get that and you figure out where you fit, you can do very well.”

For years, Nvidia was mainly known for designing GPUs used to accelerate graphics in computer games and 3-D applications. But in the late 2000s, the Santa Clara, Calif.-based company began to develop GPUs with multiple processing cores and introduced the CUDA parallel programming platform, which allowed those chips to run high-performance computing (HPC) workloads faster than CPUs by breaking them down into smaller tasks and processing those tasks simultaneously.

In the 16 years since its launch, CUDA has dominated the landscape of software that benefits from accelerated computing, which has made Nvidia GPUs the top choice for such workloads.

Over the past several years, Nvidia has used that foundation to evolve from a component vendor to a “full-stack computing company” that provides the critical hardware and software components for accelerated workloads like AI.

This new framing is best represented by Nvidia’s DGX platform, which consists of servers, workstations and, starting this year, a cloud service that tightly integrates GPUs and other hardware components with a growing suite of Nvidia software to develop and manage AI applications.

For many of Nvidia’s top channel partners, DGX systems have become one of the main ways these solution providers fulfill the AI infrastructure needs of customers. Nvidia also steers partners to sell GPU systems it has certified from vendors like Hewlett Packard Enterprise and Dell Technologies.

To Brett Newman, an executive at Plymouth, Mass.-based Microway, selling GPU-equipped systems can be lucrative because they carry a much higher average selling price than standard servers. But what makes the DGX systems even more appealing for the HPC systems integrator is that they are pre-configured and the software is highly optimized.

This means that Microway doesn’t have to spend time sourcing components, testing them for compatibility and dealing with integration challenges. It also means less time is spent on the software side. As a result, DGX systems can have better margins than white-box GPU systems.

“One of the blessings of the DGX systems is that they come with a certain level of hardware and solution-style integration. Yes, we have to deploy the software stack on top of it. But the time required in doing the deployment of the software stack is less time than is required on a vanilla GPU-accelerated cluster,” said Newman, who is Microway’s vice president of marketing and customer engagement for HPC and AI.

Selling white-box GPU systems can come with its own margin benefits too if Microway can source components efficiently.

“Both are good and healthy for companies like us,” Newman said.

Nevertheless, Microway’s investment in Nvidia’s DGX systems has paid off, accounting for around one-third of its annual revenue since 2020, four years after the systems integrator first started selling the systems.

“AI is a smaller base of our business, but it has this explosive growth of 50 percent or 100 percent annually and even stronger in those first days when DGX started to debut,” Newman said.

Microway has grown its AI business not just with Nvidia’s hardware but its software too. The GPU designer’s growing suite of software now includes libraries, software development kits, toolkits, containers and orchestration and management platforms.

This means there is a lot for customers to navigate. For Microway, this translates into training services revenue, though Newman said making money isn’t the goal.

“We don’t treat it necessarily as the area where we want to make a huge profit center. We treat it as how do we do the right thing for the customer and their deployments and ensure they get the best value out of what they’re buying?” Newman said.

From DGX systems and other GPU systems, Microway also has an opportunity to make money by consulting on what else a customer may need to achieve its AI goals, and this can involve other potential sources of compensation, such as recommending extra software for reselling.

“That’s been value that helps us differentiate ourselves,” he said.

While Nvidia has dominated the AI computing space with its GPUs for years, the chip designer is now facing challenges on multiple fronts, including large rivals like Intel and AMD and also cloud service providers like AWS designing their own chips. Even newer generations of CPUs, including Intel’s fourth-generation Xeon Scalable chips, are starting to come with built-in AI capabilities.

“If you look at the last generation of CPUs, [Intel] added [Advanced Matrix Extensions] that make them useful for training. They’re not as great of a training device as an Nvidia GPU. However, they’re always there in the deployment that you’re buying, so all of a sudden you can get a percentage of an Nvidia GPU worth of training with very little extra effort,” Newman said.

From App Maker To Systems Integrator To AWS Rival

In the realm of AI-focused systems integrators, none has had quite the journey as Lambda.

Founded in 2012, the San Francisco-based startup spent its first few years developing AI software with an initial focus on facial recognition.

But Lambda started down a different path when it released an AI-based image editor app called Dreamscope. The smartphone app got millions of downloads, but running all that GPU computing in the cloud was getting expensive.

“What we realized was we were paying AWS almost $60,000 a month in our cloud compute costs for it,” said Mitesh Agarwal, Lambda’s COO.

So Lambda’s team decided to build its own GPU cluster, which only cost around two months of AWS bills to assemble the collection of systems, allowing the company to save significant money.

This led to a realization: There was a growing number of deep learning research teams just like Lambda that could benefit from having their own on-premises GPU systems, so the company decided to pivot and start a systems integration business.

But as Lambda started selling GPU systems, the company noticed a common issue among customers. It was difficult to maintain all the necessary software components.

“If you upgraded CUDA, your PyTorch would break. Then if you upgraded PyTorch, some other dependencies would break. It was just a nightmare,” Agarwal said.

This prompted Lambda to create a free repository of opensource AI software called Lambda Stack, which uses a one-line Linux command to install all the latest packages and manage all the dependencies. The repository’s inclusion in every GPU system gave Lambda a reputation for making products that are easy to use.

“It just really helped make us stand out as a niche product,” Agarwal said.

Soon enough, Lambda was racking up big names as customers: Apple, Amazon, Microsoft and Sony, to name a few. This was boosted by moves to provide clusters of GPU systems and partner with ISVs to provide extra value. As a result, Lambda’s system revenue grew 60 times between 2017 and 2022.

While Lambda’s system business was profitable, the company had been working on a more ambitious project: a GPU cloud service. After initially building out a service using its own cash, the company went into expansion mode in 2021 and started raising tens of millions of dollars from venture capital firms to compete with AWS and other cloud providers on price.

Now that the generative AI craze has kicked into full gear, Agarwal said Lambda has been struggling to keep up with demand for cloud instances powered by Nvidia’s A100 and H100 GPUs due to a broader shortage of components in the industry.

“I think there is going to be massive growth, especially within the AI infrastructure offering layer. I think everyone today is underestimating the amount of compute needed,” he said.

Building The Teams To Seize The Services Dream

Mark III’s Lin said there was no grand vision behind the company’s decision to start an AI practice. Instead, it started with a young employee who had tinkered with a project over a weekend.

“What happened is a 23-year-old developer had walked in one day and built a computer vision model in 2015 using TensorFlow and was like, ‘Is this pretty cool?’ We’re like, ‘Yeah, it’s pretty cool,’” said Lin.

From there, Mark III knew it had to start an AI practice, and that individual act of creation went on to become a core tenet— build something every day—which Lin said has resulted in high revenue growth, largely driven by health-care and life sciences customers.

This builder mentality means that the company’s AI team—which now includes systems engineers, developers, DevOps professionals and data scientists—is intimately familiar with all the software and hardware underpinnings to make AI applications work.

“The reason why we’re successful essentially is that since we built every day for the last seven, eight years, we really understand how these stacks are constructed,” he said.

For Mark III and other solution providers, the hiring of specialists who know their way around AI software and hardware has been key to opening new services opportunities.

The company’s biggest profit centers are rollout services, which involve setting up systems and on-boarding users onto the system, and what it calls “co-pilot” services, which give a customer direct access to Mark III’s team in case they need assistance with the software.

“There are thousands of combinations in ways you can build this right, and it can break in lots and lots and lots of different ways,” Lin said.

What has also made Mark III stand out are the hackathons and education sessions held by the company to help customers understand what they can achieve with AI systems.

“Hackathons are great because we can assemble self-forming teams from all across that [customer’s] community, whether it be a large enterprise, a large university, a large academic medical center, and work specifically together on different challenges,” Lin said.

For Insight Enterprises, acquisitions have been one way the Chandler, Ariz.-based solution provider powerhouse has been able to build teams with AI and data expertise, according to Carmen Taglienti, a principal cloud and AI architect at the company. Acquisitions that have strengthened Insight’s talent in this area include PCM, BlueMetal and Cardinal Solutions.

This has helped Insight build a fast-growing AI business, which includes selling and integrating systems like Nvidia’s DGX platform with software as well as building custom solutions.

While Nvidia has been a key partner for Insight, the company has also relied on partnerships with specialist ISVs to win large AI customer deals in areas like retail.

“It really helps to simplify this problem of how am I going to effectively leverage AI techniques and the models that allow us to do something practical with it,” Taglienti said.

But the tradeoff in using ISV solutions to accelerate deployments is that margins for reselling software are usually in the single digits. On the other hand, Insight can make a much greater profit on developing custom solutions with margins in the range of 40 percent.

This is why Insight had made custom AI solutions a high priority. But to get the work done, the company has not only built out a team of data scientists, it has also a developed a team of business domain experts who can work with customers to understand what outcomes they’re looking for.

“We really need to understand how to measure the effectiveness, and that’s where the true impact comes,” Taglienti said.

As generative AI fuels a new wave of demand for services, the outlook held by Hasan, the co-founder at Quantiphi, is that the category of disruptive technologies will have a large influence on the way people work soon, even if the targeted goals are small at first.

“I think the belief is that it will help organizations move forward,” he said. “It will revolutionize the knowledge work category, especially starting with places where knowledge work is being done within the guardrails of a very tight set of specifications.”

 CRN’s Mark Haranas contributed to this story

Dylan Martin

Dylan Martin is a senior editor at CRN covering the semiconductor, PC, mobile device, and IoT beats. He has distinguished his coverage of the semiconductor industry thanks to insightful interviews with CEOs and top executives; scoops and exclusives about product, strategy and personnel changes; and analyses that dig into the why behind the news.   He can be reached at dmartin@thechannelcompany.com.


AI startup cloud deals by Microsoft and Google ring 'accounting alarm bells' across Silicon Valley over revenue 'round-tripping'

  • Big Tech firms are investing in AI startups in exchange for commitments to use their cloud services.
  • Some investors question whether these arrangements are artificially juicing cloud revenue growth.
  • Accounting rules have gray areas, making it hard to find out how exactly the revenue is recognized.
  • When Microsoft announced a multibillion-dollar investment in OpenAI earlier this year, the deal made Azure the ChatGPT-maker's "exclusive cloud provider."

    Similarly, soon after Google's $300 million investment in ChatGPT-rival Anthropic late last year, the artificial intelligence startup pledged to buy from Google Cloud. There's another deal in the works with similar attributes involving Runway AI and a major cloud company. 

    Such deals are becoming more common in the frenzied generative AI space. They all share a similar structure and a similar problem: Investors and analysts say these transactions can juice revenue growth through a practice known as "round tripping," where value goes out via the startup investment or partnership, and comes right back in the form of cloud spending. 

    These types of quid-pro-quo arrangements have been around for decades in the tech industry. But they are drawing more scrutiny lately because they could artificially inflate cloud revenue, a key driver of growth for Microsoft, Google, and Amazon, according to Ted Mortonson, managing director of financial-services firm Baird.

    "Investors are asking how much Azure growth is from OpenAI and how much is not," Mortonson told Insider. "Everyone's really stress-testing their models because they need to understand what organic growth looks like."

    The issue was the first question asked during Microsoft's recent earnings call, when Morgan Stanley's Keith Weiss broached the topic. Microsoft CFO Amy Hood responded that OpenAI is treated "like any other customer who would use" Azure, and its spending would be recognized as revenue "like any other customer who has a commercial relationship with us."

    It's unclear what Hood meant by this. Is OpenAI a regular cloud customer that is getting no investment money from Microsoft? Or, is OpenAI funneling Microsoft's cash back into Azure and the software giant is just reporting that revenue fully anyway? Insider asked Microsoft to clarify and a spokesperson said the specifics of the OpenAI deal have not been disclosed, and pointed to Hood's answer to Weiss. Insider asked one more time, and got this statement back: "We adhere to all GAAP requirements."

    Google's spokesperson referred Insider to Anthropic to answer questions about Google's accounting methods. Google also sent Insider a link to its latest 10-K annual report, which doesn't mention Anthropic. Anthropic's spokesperson said, "We work with a variety of cloud providers, including Amazon and Google."

    'Juice' your own numbers

    Some of Silicon Valley's most high-profile investors are confused and concerned by this trend. Venture capitalist Bill Gurley, an early investor in Uber, Glassdoor, and Zillow, asked on Twitter in February whether cloud firms are allowed to recognize such revenue, when their investment in effect "requires boomerang use of same dollars in their services."

    "Couldn't you juice [your] own numbers writ large?" Gurley wrote.

    Bill Gurley, general partner at Benchmark Capital, speaks during a Bloomberg Television interview at the Goldman Sachs Technology And Internet Conference in San Francisco, California. David Paul Morris/Bloomberg via Getty Images

    Other investors quickly chimed in. Mark Pols, who used to work on acquisitions at Facebook and Amazon, wrote that such deal structures would trigger "accounting alarm bells" when there's actual spending by the startup getting the investment, even if there's no explicit reciprocal requirement to spend.

    Matt Garratt, general partner of USVP and ex-head of Salesforce Ventures, called it "round-tripping." He said it was a "big issue" at Salesforce Ventures, and the firm had "safeguards to prevent this." For example, it could not use venture money as a quid pro quo tool, and even if they did, Salesforce could not recognize revenue up to the amount of the investment.

    "Otherwise you are using cash on the balance [to] artificially generate revenue," Garratt tweeted. "Even if there was the perception of round tripping (and it was just coincidental), the accounting team would not recognize the revenue." A Salesforce spokesperson didn't respond to a request for comment.

    Gray area

    US accounting rules require that revenue is reduced by any cash or other consideration that the service provider gives to the customer, but there's plenty of gray area, according to Patrick Badolato, an accounting professor at the University of Texas at Austin.

    In the case of Microsoft and OpenAI, an explicit quid-pro-quo built into the contract would matter. For example, if the contract specifically says Microsoft will invest in OpenAI "if and only if" OpenAI buys the same amount of cloud services from Azure, then, in accordance with US accounting rules, "no revenue should be recognized," Badolato told Insider.

    OpenAI CEO Sam Altman speaks to members of the media during Microsoft's announcement of a new, AI-powered Bing search at the company's headquarters in Redmond, Washington, on Tuesday, February 7, 2023. Jovelle Tamayo/Getty Images

    But there are situations when cloud providers are allowed to recognize revenue, even when they have additional arrangements with customers, he said.

    That happens when the additional arrangement has economic substance that is "distinct" from providing the specific service to the customer, Badolato said. Examples include reselling products, granting licenses or rights to future purchases, or developing an asset on behalf of the customer, according to the Financial Accounting Standards Board. Microsoft has built several new products, across its Bing search engine and Office productivity apps, using OpenAI's technology, for instance.

    When Amazon Web Services partnered with Hugging Face this year, the cloud giant committed to make the AI startup's tools widely available to its own customers — in return for becoming its "preferred cloud provider." In this case, Amazon didn't invest cash in Hugging Face and does not own an equity stake in the startup.

    Amazon's spokesperson said the company "complies with all accounting rules and regulations and appropriately accounts for all revenue and expenses. Suggesting otherwise, or that AWS's agreement with Hugging Face is anything but a normal business agreement, is entirely false."

    Badolato said the general issue likely relates to the "Consideration payable to a customer" section of US accounting rules. That section states that a company must reduce its revenue by the amount paid, which includes cash, service credits, or equity instruments, unless the payment is in exchange for a "distinct" good or service.

    If the additional arrangement is a distinct transaction, the companies still need to consider the fair value of what is paid and received to ensure there's no discrepancy in revenue recognized.

    "The existence of additional arrangements necessitates incremental scrutiny as an additional arrangement may coerce or incentivize the customer to participate in contracts that help inflate the revenue recognized by the service provider (eg., round tripping)," Badolato said in an email.

    Different goal

    Not all investors are skeptical of these transactions. Some venture capitalists who spoke to Insider said big cloud providers are focused on growing the broader generative AI space and supporting their partners,  not juicing revenue.

    "I disagree with Bill [Gurley]," Matt McIlwain, managing director from Madrona Ventures, said. "None of these deals are focused on juicing revenue. They are focused on aligning partners to build sustainable AI companies and ecosystems."

    Tomasz Tunguz of Theory Ventures told Insider that these deal structures are pretty common in tech and that it's a "net positive for the startup." 

    "It means there's a symbiotic relationship between the infrastructure company and the application," Tunguz said.

    Ethan Kurzweil, a partner at Bessemer Venture Partners, also said cloud companies are not "goosing" their numbers through this, as there are certain accounting treatments on how to recognize such transactions. For Microsoft, the bigger goal is to "leapfrog Google in some ways, while positioning Azure as the leading cloud provider for these new AI models," he said.

    Additionally, the ability to incentivize AI startups with access to valuable computing power allows cloud companies to pay higher prices for these investments and compete against traditional VC firms, Bessemer partner Talia Goldberg said.

    It may also be the only option available for many startups, as the capital market is relatively tight, said Matt Murphy of Menlo Ventures. For Big Tech firms, it's an opportunity to capitalize on an opportunity that could last for decades, he added.

    "The reality is strategic capital has been the only way to fill the capital gap in the market for companies that are early and need to raise hundreds of millions of dollars," Murphy said. "In this case, the outcome is massive tech innovation that should last for tens of years. If you are a cloud provider, you are kind of providing the seed capital short term to get these foundational model companies off the ground."

    Got a tip? 

    Contact the reporter Eugene Kim via the encrypted-messaging apps Signal or Telegram (+1-650-942-3061) or email (ekim@insider.com). 

    Contact reporter Stephanie Palazzolo via email (spalazzolo@insider.com) or on Signal (979-599-8091).

    Reach out using a nonwork device. Check out Insider's source guide for other tips on sharing information securely.


     




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