P-and-C NCCT-ICS : NCCT Insurance and Coding Specialist Exam Dumps

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Exam Number : NCCT-ICS
Exam Name : NCCT Insurance and Coding Specialist
Vendor Name : P-and-C
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NCCT-ICS Exam Format | NCCT-ICS Course Contents | NCCT-ICS Course Outline | NCCT-ICS Exam Syllabus | NCCT-ICS Exam Objectives

Test Detail:
The NCCT-ICS (NCCT Insurance and Coding Specialist) exam is a certification exam offered by the National Center for Competency Testing (NCCT). It is designed to assess the knowledge and skills of individuals in the field of medical insurance and coding. The exam evaluates the candidate's understanding of insurance regulations, coding systems, reimbursement processes, and medical documentation requirements.

Course Outline:
The NCCT-ICS course provides comprehensive training on medical insurance and coding. It covers a wide range of topics related to insurance procedures, coding guidelines, and reimbursement practices. While the specific course content may vary, the following is a general outline of the key topics covered:

1. Introduction to Medical Insurance:
- Overview of the healthcare insurance industry.
- Understanding insurance terminology and concepts.
- Introduction to healthcare reimbursement systems.
- Legal and ethical considerations in medical insurance.

2. Medical Coding Fundamentals:
- Introduction to medical coding systems (e.g., ICD-10, CPT, HCPCS).
- Coding guidelines and conventions for accurate code assignment.
- Coding for diagnoses, procedures, and services.
- Coding compliance and auditing processes.

3. Medical Insurance Claims Processing:
- Overview of the insurance claims process.
- Understanding different types of insurance plans (e.g., HMO, PPO).
- Completing insurance claim forms accurately and efficiently.
- Managing claim denials, appeals, and reimbursement issues.

4. Health Information Management:
- Medical record documentation and organization.
- Privacy and security of patient health information (HIPAA).
- Electronic health records (EHR) and health information exchange.
- Data quality and integrity in health information management.

5. Reimbursement and Billing Practices:
- Overview of healthcare reimbursement methodologies.
- Understanding fee schedules, billing codes, and charge capture.
- Insurance verification and pre-authorization processes.
- Managing accounts receivable and collections.

Exam Objectives:
The NCCT-ICS exam assesses candidates' knowledge and skills in medical insurance and coding. The exam objectives include, but are not limited to:

1. Medical Insurance Principles:
- Understanding insurance terminology, policies, and regulations.
- Demonstrating knowledge of insurance claim processing procedures.
- Applying legal and ethical standards in medical insurance practices.

2. Medical Coding and Documentation:
- Applying coding guidelines and conventions for accurate code assignment.
- Demonstrating proficiency in coding diagnoses, procedures, and services.
- Understanding medical record documentation requirements.

3. Insurance Claims Processing:
- Completing insurance claim forms accurately and efficiently.
- Demonstrating knowledge of insurance claim submission and processing.
- Managing claim denials, appeals, and reimbursement issues.

4. Health Information Management:
- Understanding the principles of health information management.
- Complying with privacy and security regulations (HIPAA).
- Demonstrating proficiency in electronic health records (EHR) usage.

5. Reimbursement and Billing Practices:
- Understanding healthcare reimbursement methodologies and fee schedules.
- Applying proper billing codes and charge capture processes.
- Managing insurance verification, pre-authorization, and accounts receivable.

Syllabus:
The NCCT-ICS course syllabus provides a detailed breakdown of the topics covered in the training program. It includes specific learning objectives, case studies, practical exercises, and hands-on coding practice. The syllabus may cover the following areas:

- Introduction to medical insurance and coding.
- Medical coding systems (ICD-10, CPT, HCPCS).
- Insurance claims processing and reimbursement.
- Health information management and documentation.
- Compliance and ethics in medical insurance.
- Exam preparation and practice tests.
- Final NCCT-ICS Insurance and Coding Specialist Certification Exam.

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P-and-C Insurance study help

Insurance industry in Canada

Detailed references

Editorially prepared

Download as PDF / PPT

Statistics report on insurance industry in Canada

This report presents a range of statistics and facts about the insurance industry in Canada. Following a general overview of the insurance market, information is provided about main segments, leading companies, and sales metrics of the Canadian insurance market. It concludes with information about the investments and specialties of this industry.

Table of contents

1. Market overview

Largest life insurance companies globally May 2023, by market capitalization

Life and non-life insurance penetration in selected regions globally 2021

Leading premium writing countries globally 2021, by premiums

Number of people with health insurance Canada 2020, by coverage type

ESG scores of the worlds' largest insurance companies 2022, by provider

Estimated size of the global insurance market 2021-2022, with forecasts up until 2026

2. Segments

Distribution of life insurance premiums in Canada 2020, by type

Value of direct P&C insurance premiums written in Canada 2020-2021, by line

Value of net P/C insurance premiums written in Canada 2020-2021, by line

Net claims incurred by auto insurance in Canada 1990-2021

Net claims incurred by liability insurance in Canada 1990-2021

3. Leading companies

Top medical professional liability insurers North America 2020-2022, by market share

Top medical professional liability insurers North America 2020-2022, by premiums

Leading insurance companies in Canada 2020-2021, by total assets

Revenue of Manulife Financial worldwide 2021, by division

Total assets of Manulife Financial worldwide 2014-2021

4. Sales metrics/consumption

Net premiums written for property and casualty insurance in Canada 1990-2021

Net premiums written for personal property insurance in Canada 1990-2021

Net premiums written for commercial property insurance in Canada 1990-2021

Net premiums written for liability insurance in Canada 1990-2021

5. Investment/specialties

Long-term investments of life insurers in Canada in 2020, by type

Assets of insurance companies in Canada 2002-2021

Leading most trusted industries in Canada 2022

Attitudes towards insurances in Canada 2023

Share of companies with cyber insurance worldwide 2021

Language: English

Released: 2023

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P&C Insurers Up Their Digital Games to Attract Rising Tide of Shoppers, but Miss on Account Servicing, J.D. Power Finds

Amica Ranks Highest in Service Satisfaction, American Family Ranks Highest in Shopping Satisfaction

TROY, Mich., May 23, 2023--(BUSINESS WIRE)--Historic rate increases in the property and casualty (P&C) insurance industry have pushed a record-high1 volume of shoppers into the marketplace to seek new quotes and switch carriers. According to the J.D. Power 2023 U.S. Insurance Digital Experience Study,SM released today, insurers have been doing a good job addressing those shoppers’ needs via the digital channel. When it comes to servicing existing customers on digital, however, overall satisfaction declines this year.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230523005084/en/

J.D. Power 2023 U.S. Insurance Digital Experience Study (Graphic: Business Wire)

"The industry is seeing historical levels of customer churn right now, which puts a spotlight on the critical role insurer digital channels play in not just attracting new customers, but also onboarding them, and in retaining existing customers," said Stephen Crewdson, senior director, insurance business intelligence at J.D. Power. "When it comes to shopping, insurers are starting to get the formula right, but they are still lagging far behind the best-in-class offerings in other industries like banking and airlines when it comes to servicing existing customers. That needs to become a focal point if insurers really want to build lifetime customer value."

The U.S. Insurance Digital Experience Study evaluates the digital consumer experiences of both P&C insurance shoppers seeking quotes and existing customers conducting typical policy-servicing activities. It examines the functional aspects of desktop, mobile web and mobile apps based on four factors: ease of navigation; speed; visual appeal; and information/content. The study was conducted in collaboration with Corporate Insight, the leading provider of competitive intelligence and user experience research to the financial services and healthcare industries.

Story continues

"The last thing most insurance customers want to do is have to call their carrier for help with basic account servicing questions and actions," said Michael Ellison, president of Corporate Insight. "Increasingly, the usability and accessibility of a carrier’s digital solutions plays a big role in both attracting new customers and retaining existing ones."

Following are key findings of the 2023 study:

Improvements in shopping experience, but still long way to go on digital: Overall customer satisfaction with the P&C insurer digital shopping experience is just 521 (on a 1,000-point scale), up 22 points from a year ago. Relative to customer satisfaction scores with digital shopping tools in other industries, such as banking and airlines, the insurance industry still has a long way to go.

Digital service satisfaction declines: Overall customer satisfaction with the digital service experience is 702, which is down 3 points from 2022. Customers’ inability to find the information they need is the biggest single drag on service experience satisfaction. Satisfaction scores are lowest (698) when customers cannot find information on an insurer’s website or app and end up having to call the insurer, which happens 42% of the time.

Wide variation in app performance: In account servicing, the study finds significant gaps in mobile app performance. The average satisfaction score among the top-performing 25% of customers using a mobile app is 872—substantially higher than any other channel. However, satisfaction among the bottom 25% of customers using a mobile app declines 305 points to 567.

Traditional carriers edge out InsurTechs on digital service and shopping: Overall customer satisfaction with digital account servicing and shopping is slightly higher among traditional insurers when compared to digital native InsurTech brands. While InsurTechs outperform on the research policy information metric, traditional carriers are performing as well or better on all other key factors. Traditional insurers perform particularly well on ability to make digital payments, ability to locate contact information and ability to make profile updates.

Study Rankings

Amica ranks highest in the service segment with a score of 735. GEICO (731) ranks second and Progressive (722) ranks third.

American Family ranks highest in the shopping segment with a score of 549. Farmers (547) ranks second and Automobile Club Group (AAA) (543) ranks third.

The 2023 U.S. Insurance Digital Experience Study is based on 11,146 evaluations and was fielded in January-March 2023.

For more information about the U.S. Insurance Digital Experience Study, visit https://www.jdpower.com/business/insurance/us-insurance-digital-experience-study.

See the online press release at http://www.jdpower.com/pr-id/2023047.

About J.D. Power

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.

J.D. Power has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. The J.D. Power auto shopping tool can be found at JDPower.com.

About Corporate Insight

Corporate Insight (CI) delivers competitive intelligence, user experience research and consulting services to the nation’s leading financial and health institutions. As the recognized industry leader in customer experience research since 1992, CI has been the trusted partner to corporations seeking to improve their digital capabilities and user experience. Their best-in-class research platform and unique approach of analyzing the actual customer experience helps corporations advance their competitive position in the marketplace. To learn more, visit http://www.corporateinsight.com.

About J.D. Power and Advertising/Promotional Rules: www.jdpower.com/business/about-us/press-release-info

________________

1 J.D. Power Quarterly Shopping LIST Report https://discover.jdpa.com/hubfs/Files/Industry%20Campaigns/Insurance/2022USINSLISTQ4Report1242023.pdf

View source version on businesswire.com: https://www.businesswire.com/news/home/20230523005084/en/

Contacts

Geno Effler, J.D. Power; West Coast; 714-621-6224; media.relations@jdpa.comJohn Roderick; East Coast; 631-584-2200; john@jroderick.com

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